Information We Collect
While using our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to: Phone number & IP addressHow we collect info
Information You Provide Directly: Phone Calls:If you contact us directly via phone, we may collect the phone number you used to call us and any information you provide during the conversation. This may include requests for service or support.
2 Tracking technologies
Cookies and Tracking Technologies:We use cookies and similar tracking technologies to track activity on our website and store certain information. These technologies are used to collect information that helps us understand how our website is being used, how effective our marketing campaigns are, and to customize and improve our websites for you. Analytics:
We use third-party service providers to monitor and analyze the use of our website. For instance, we use Google Analytics to track and report website traffic, which helps us understand user behavior and trends. Log Files:
Like many site operators, we collect information that your browser sends whenever you visit our site ("Log Data"). This Log Data may include information such as your computer’s IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Third-Party Sources:
We may receive additional information about you from other sources, such as public databases, joint marketing partners, social media platforms, or other third parties. This helps us to update, expand, and analyze our records, identify new customers, and provide products and services that may be of interest to you.Service Interactions:
When you request a pest control service, we collect information about the service details, including the time and nature of the service, as well as any feedback or additional information you provide post-service.How we use your info
We use the information we collect in various ways, including to: Provide, operate, and maintain our website Improve, personalize, and expand our website Understand and analyze how you use our website Develop new products, services, features, and functionality Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes Send you emails Find and prevent fraudWhen we share your info
At Ring Away Pests, we take your privacy seriously. We only share your information in specific circumstances with certain third parties, as outlined below:We engage various service providers who perform services on our behalf. These include hosting our website, managing our communications, and supporting our marketing efforts. When we hire other companies to perform services on our behalf, we only provide them with the personal information they need to perform their specific services. For example, we may need to share your email address with an email service provider to send you updates or information about our services.
Legal Requirements:
We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). Additionally, we may disclose your information as necessary to protect the rights, property, or safety of Ring Away Pests, our customers, or the public as required or permitted by law.
Business Transfers:
If Ring Away Pests is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
Aggregated or Anonymized Data:
We may share aggregated or anonymized data with others for their own uses, independent of us. This data does not personally identify you but may include usage, viewing, and demographic data collected through our service.
By using our website, you consent to the sharing of your information as described in this policy. We ensure that all third parties with whom we share your data are committed to protecting it in a manner consistent with this policy and are restricted from using your personal information for any purpose other than the explicitly agreed upon tasks.
How we store your info
Log Files:We store information collected through log files on our secure servers. Log files include data such as IP addresses, browser types, operating systems, internet service providers (ISP), date/time stamps, referring/exit pages, and possibly the number of clicks. This data is used to analyze trends, administer the site, track user’s movement on the website, and gather demographic information. The information stored in log files is kept separate from your personal identifiers to enhance your privacy.
Third-Party Tracking Software:
We utilize third-party tracking software to better understand who visits our website and how they interact with it. This software is essential for collecting data that helps us improve our services and provide a personalized experience. The third-party providers only have access to anonymized data, which does not identify you directly. The information collected by third-party tracking tools is stored on the servers of our service providers, which are protected by both physical and electronic security measures. These providers are carefully selected for their commitment to security and are bound by confidentiality agreements to ensure the safety of your data.
Data Retention:
We only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. After this period, your personal data will be deleted from our systems.
By using our website, you acknowledge that you understand and agree to these storage and data security practices. If you have any questions about the security of your personal information, you may contact us directly.
About
Your choices
At Ring Away Pests, we believe it's important for you to have control over your personal information. Here are the choices you have when it comes to the collection, use, and sharing of your information:Cookie Settings and Browser Control:
Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this site may become inaccessible or not function properly.
Tracking Technologies: You have the option to opt out of having your site activity available to Google Analytics by installing the Google Analytics opt-out browser add-on for your current web browser.
Accessing and Updating Your Information:
You may request access to or correction of any personal information we hold about you at any time by contacting us. We strive to provide you with ways to quickly update or delete the information that we have on file for you unless we need to keep that information for legitimate business or legal purposes.
Declining to Provide Information:
You can choose not to provide us with certain information, but that may result in you being unable to use certain features of our website because such information may be required in order for you to register as a user; purchase products or services; participate in a contest, promotion, survey; ask a question; or initiate other transactions on our website.
Online Behavioral Advertising:
If you would like to opt-out of receiving online behavioral advertising, you may do so through the Digital Advertising Alliance, the Interactive Digital Advertising Alliance or the European Interactive Digital Advertising Alliance (for EU users).
By knowing and understanding these choices, you can better manage your personal privacy. If you have any questions or concerns about how we handle your data and personal information, feel free to contact us at any time.
Under the CCPA, among other rights, California consumers have the right to:
- Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
- Request that a business delete any personal data about the consumer that a business has collected.
- Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Privacy Policy (Data Protection Rights)
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Contact us
If you have any questions, concerns, or comments about our Privacy Policy or the practices of this site, or if you wish to exercise any of your rights as described above, please feel free to contact us at:Email: support@ringawaypests.com
We are committed to resolving any concerns regarding your privacy and our collection or use of your personal information. Our customer support team is available to address any issues and provide the necessary assistance promptly.
Thank you for choosing Ring Away Pests. We look forward to assisting you.